Return & Refund Policy

At Luxe Jewels by Kash , we strive to provide high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, please review our Return and Refund Policy below.

1. Returns

We do not accept returns for any reason, including change of mind, size issues, or personal preferences.
Custom or personalized items are not eligible for return unless they arrive damaged or defective.
If you believe you have recieved a product with a manufacturing defect, you must report the issue within 3 days of delivery.
To initiate a return for a product with a defect, contact us at luxejewels111@gmail.com with your order details and proof of defect.

2. Refunds

Refunds are not offered under any circumstances, including for orders placed with incorrect details such as size, delivery address, or customer errors.

3. Exchanges

If you received a defective or damaged item, we will replace it at no additional cost.
Exchanges are subject to product availability.
Contact us within 3 days of delivery to request an exchange.

4. Non-Returnable Items

The following items are not eligible for return or refund:

Custom-made or personalized items.
Items that have been worn, used, or damaged after delivery.
Sale or clearance items (unless defective upon arrival).

5. Cancellations

Once an order is placed, it cannot be. cancelled.
All orders are processed immediately to ensure timely delivery.

6. Contact Us
If you have any questions regarding our Return and Refund Policy, please contact us at:
Email: luxejewels111@gmail.com
Address: MUMBAI
Phone: +91 9867384421